Trainz Reviews
Trainz Customer Reviews (7)
- Most recent
- Oldest
Trainz Customer’s Q&A
Trainz FAQs
About Trainz.com Prices and Cost?
Trainz.com offers a variety of pricing options for their products and services. For the Trainz Railroad Simulator 2022, prices start at $59.99 for the standard edition. They also offer a Platinum Edition which includes additional routes and locomotives, valued at $395. Subscription options are available for the Trainz Plus service, with the Standard tier costing $7.99/month or $5.79/month when paid annually, and the Gold tier at $14.99/month or $10.79/month when paid annually. For model train enthusiasts, Trainz.com lists train sets ranging from $149.99 to $426.99, reflecting the variety in the number of cars and features of the locomotives. The website also mentions that they typically pay 50% to 60% of the current market value when purchasing collections from sellers.
About Trainz.com Popular Products and Services?
Trainz.com is renowned for its Trainz Railroad Simulator series, with the latest release being TRS22. This simulator has been a staple product for over 20 years, offering a blend of world-building tools and realistic train driving experiences. The Platinum Edition of TRS22 is particularly popular, featuring Surveyor 2.0 for enhanced world creation. Additionally, Trainz.com provides a wide array of model trains and railway hobby items, including scale models from various brands and scenery kits for layout building. For digital enthusiasts, downloadable content for simulators is available, adding more depth to the virtual railroading experience. The site also caters to younger audiences with a selection of toys and hobby collections, including die-cast models and remote control vehicles.
About Trainz.com Payment Method?
Trainz.com accepts a variety of payment methods to accommodate their customers' preferences. Customers can make purchases using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, the option to pay with debit cards is available, providing flexibility for those who prefer this method. Trainz.com also offers gift cards, which can be used like real money on the Trainz Store. These gift cards can cover the full cost of an item or be used partially, with the remaining balance saved for future use. For members, Trainz.com provides a rewards program where customers can earn up to 3% back in rewards for purchases, further enhancing the shopping experience.
Trainz.com Return Policy?
Trainz.com maintains a customer satisfaction policy that allows for returns within 30 days of receipt of the item, or 60 days for Private Car members. If the return is agreed upon, Trainz.com provides a pre-paid return shipping label at no cost. The item must be returned with contact and order information included. Upon receipt and inspection, Trainz.com will either repair the item or issue a refund. However, if the return is not due to an error on Trainz.com's part, the customer may be responsible for return shipping costs and possibly a 15% restocking fee if the item is not in its original condition. For international orders, Trainz.com does not refund shipping charges, and customers are responsible for paying return shipping. The return policy may vary on other marketplaces, so it's advised to check the specific policy where the purchase was made.
What are some popular brands available on Trainz.com?
Trainz.com offers a diverse selection of model train brands for hobbyists and collectors. Some of the popular brands available include Lionel, MTH, K-Line, Williams, Weaver, American Flyer, Ives, Bachmann, Atlas, Broadway Limited, LGB, Aristo-Craft, USA Trains, Kato, Rapido, Model Power, Microtrains, Piko, and Gargraves. These brands are known for their quality and variety, catering to different scales and preferences within the model train community.
What is included in the Platinum Edition of Trainz Railroad Simulator 2022?
The Platinum Edition of Trainz Railroad Simulator 2022 includes Surveyor 2.0, which is a new world building tool. It comes with all 6 routes from Trainz 22 plus 5 additional routes and 21 locomotives. This edition features HD terrain with Tessellation for ultra-detail and better performance, as well as a full list of additional content including new locos, passenger cars, and routes like "West from Denver" and "Liskeard to Looe, UK". The package also introduces the Scrapbook feature for route creation and the ability to manipulate multiple objects with advanced options and filters.
Can I sell my own trains through Trainz.com?
Yes, selling trains through Trainz.com is possible. The process is straightforward and designed to be as simple as possible. Sellers can start by making a list of items they wish to sell. This list can be submitted to Trainz.com via email. Trainz.com offers two primary methods for selling: a Cash Offer or through their Auction Service. For large collections, arrangements can be made even without a list. Trainz.com caters to individual needs and provides options to fit different selling preferences, whether looking for a quick sale or maximizing return through auction.